Last updated: 06-Oct-2023
Information We Collect
We collect and store various types of information while providing our services to you. The information types we collect include:
- Personal Identifiable Information (PII) – We may collect personal information such as name, email address, phone number, and postal address when you voluntarily provide it to us during the registration or when submitting inquiries.
- Analytical Data – We collect non-personal information regarding your interactions with our services, such as your IP address, browser type, referring website, and pages visited. We use Google Analytics for this purpose.
Use and Legal Grounds for Processing
We use the collected information to provide, improve, and personalize our services to enhance user experience. Our legal grounds for processing personal data are based on consent, legitimate interest, necessity to fulfill our contractual obligations, and compliance with legal obligations.
We may process your personal information for the following purposes: – To respond to inquiries and provide support. – To send you marketing communications (with your consent). – To process transactions and complete orders. – To improve the functionality and performance of our services. – To comply with applicable laws and regulations.
User Rights and Data Access
As a user, you have certain rights regarding your personal information, subject to local data protection laws. These rights include: – Right to access and obtain a copy of your personal data we store. – Right to rectification of inaccurate or incomplete personal information. – Right to erasure or deletion of your personal information, unless retention is necessary for legal purposes. – Right to object to the processing of your personal data. – Right to restriction of processing in specific circumstances. – Right to data portability (in case we process personal information you provided).
We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We limit access to your information to authorized personnel who have a legitimate need to access such data. However, please note that no method of transmission over the internet or electronic storage is completely secure and may be subject to breaches.
Third-Party Data Sharing
XploreTools may share your personal information with trusted third parties for the following purposes: – To provide the services you requested, such as payment processing and order fulfillment. – To analyze user behavior and improve our services using Google Analytics. – To comply with legal obligations or respond to lawful requests.
When sharing personal information with any third parties, we ensure that adequate contractual or other safeguards are in place to protect your privacy rights.
International Data Transfers
Please note that your personal information may be transferred, stored, and processed in locations outside your jurisdiction, including countries that may not have the same data protection laws as your country of residence. By using our services, you consent to such transfers.